Online Abuse & Malicious Reviews

Most businesses can withstand and mollify the occasional bad online review or negative comment from a dissatisfied customer. After all, no one is perfect Most organisations can withstand and mollify the occasional bad online review or negative comment arising from a poor experience. After all, no one is perfect and we all want to put things right when we have made a genuine mistake.

 

But unscrupulous rivals can ruin the reputations of businesses and prolific people, with malicious negative review and disinformation campaigns, posted by anonymous and sock puppet accounts across social media which reaches into billions of users.

 

The sophistication of this type of abuse can be breathtaking, especially when it is funded by well-resourced, knowledgable and arm’s length threat actors, including those wanting to sway public opinion for political purposes.

 

We are very experienced in unmasking the true identities, locations and backgrounds of online abusers and their contacts and networks, using our advanced in-house cyber investigation and link analysis tools and other human intelligence capabilities - in any language, anywhere in the world.